In 2017, Kun Dang joined Vardags as a Digital Marketing Manager. In late 2018, he became Head of Innovation at the law firm allowing him to utilise his digital experience in his new role. Now Kun is fully dedicated to helping Vardags with their innovation goals by creating a culture of innovation.
Vardags, is a London based law firm and is home to the ‘Top divorce lawyers in Britain’ who specialise in high net worth, complex and international divorce cases led by their Founder Ayesha Vardag, known as ‘The Queen of Divorce’ – Daily Mail. In 2017, Vardags was declared as one of the fastest growing law firms in Europe’s FT 1000 rankings establishing itself as a leader in family law.
In this episode of Innovation Insights our Co-founder Jonny Fisher sat down with Kun to discuss innovation, technology and everything in between. They spoke about the current goals of the firm, about the challenges of creating a culture of innovation and also ways to accelerate the strategic vision of the law firm.
Kun also gives us his insight into the future of legal technology. He points out that it can further develop the skills and expertise of lawyers and help them to provide the highest quality service for their clients.
He also sheds light on industry support within the innovation arena and the importance of talking to other professionals in innovation and learning from their best practices as well as mistakes.
Watch the full interview here:
Below you can find a transcript of this episode of Innovation Insights with Kun Dang discussing the importance of capturing ideas and collaboration to embed a culture of innovation and how technology can benefit the working lives of lawyers in today’s day and age:
Kun Dang: At Vardags we are a law firm who specialise in litigation for high net worth individuals, and their companies. I’m Head of Innovation here at the firm, previously I worked in digital marketing and during my years in this field Vardags was one of my first clients. Being from a digital and technology lead background, it has allowed me to problem solve and identify issues. I have never really been satisfied with the solutions that are out there. Having the technical experience has allowed me to implement solutions to those exact problems I have faced over the years. I tend to look at innovation as problem solving, I think to myself ‘what if?’ and then come up with solutions.
Jonny Fisher: Innovation can mean many different things to everyone, what does innovation mean to you?
K. D: Innovation is all about getting people to collaborate and capture ideas by having a framework in place for these ideas to be implemented. It’s about bringing people together and coming up with solutions to help the business. It’s important to create some sort of method where if people have frustrations or problems, there is a tangible way to record this in order to improve their working environment.
J. F: There are many different forms of innovation such as incremental, disruption or continuous improvement. What areas of innovation do you focus on within Vardags?
K. D: We have a lot of great talent in the firm, however, the ideas are spread against their own goals. We want to make sure that we create alignment within the firm in regards to our strategic goals. These goals include, how can we help our clients and our product and services to be the best in the market, we pride ourselves on being one of the top law firms within our market. It’s fundamentally about channeling the right opportunities to help our staff come up with ideas to improve their area of law.
J. F: When you think about how you innovate differently, do you look at external organisations and what they are doing? How do you source your inspiration?
K. D: I sometimes find that external sources can be more of a distraction than a help in many ways. I think this is because we as a law firm operate very differently, we pride ourselves in being the market leader. We are constantly challenging ourselves on being the market and doing what is best for the firm, whether that is with our product/services or about efficiency within the firm itself or creating better welfare for our staff.
J. F: Could tell us more about your goals within innovation and what you are doing in order to achieve them?
K. D: My goal for the firm is to create a culture of innovation where everyone is involved, it’s important for people to have a place where the can capture their ideas, collaborate and get feedback on those ideas. I think it’s important for our company strategy that we capture ideas and the funnel them towards a single purpose in order to reach our long-term goals.
J. F: There has been a huge disruption to the legal industry when it comes to technology, how do you see the future of law within the next 12 month and beyond?
K. D: It’s a very exciting industry to be in, the legal sector itself is steeped in tradition, which makes it perfect for disruption. There are already many technological solutions out in the market, such as automation of legal documents and across the industry there is always talk of A.I, machine learning and blockchain – there are many advancements already out there.
For me it is about creating a bespoke and tailored experience for the client in order to accelerate the services we are already providing them. We handle very high profile cases as a law firm, and we need our best on lawyers on hand, therefore, having the right technology will allow us to utilise the skills and experience of our lawyers to bring about the best outcome.
J.F: What advice would you give to others who are starting out in innovation within the legal sector?
K. D: For me engaging with my peers has really helped in my journey. Within the innovation arena I have found people to be extremely helpful when it comes to their own experiences and advice. Meeting top innovation leaders at the Idea Drop breakfast sessions has been hugely valuable to me, they have helped me understand and consider different avenues. My main advice would be to go and talk to people, when it comes to innovation there is no real right or wrong answer but the one that is best suited for you.
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