Partner with us for a proof of concept

Collaborating with Idea Drop for a proof of concept is a powerful way to prove the value and success of our platform, minimising any risks associated with wider implementation.

Planning
Execution
Engagement
Support
Rollout

A proven process that works

Available on an exclusive invite-only basis to selected global organisations, our proof of concept management package is designed to accelerate engagement and success. A fusion of best-in-class technology, thought leadership and hands-on consultation, we’ll take you through a highly focused programme of activity to prove the commercial value of implementing innovation management

APPLY FOR A POC WITH US

What is a proof of concept?

Idea Drop have executed a broad range of POCs across industry verticals globally and maintain a 100% post-POC roll-out by proving tangible ROI and ensuring the completion of the pre-set critical success factors.

Idea Drop use your POC to build excitement, prove ROI and create bespoke best practice guides to ensure you drive organisational engagement and culture shift. We take all the learnings from the initial POC term and use these to refine and tailor your organisational roll out plan ensuring the best possible implementation

Idea Drop will collaborate with you to confirm the key milestones, measurables and outcomes. Broadly, these will be based on the key titles included in this minisite, although not all clients require every stage to be executed. We’ll work with you to plan and execute the implementation launch to deliver maximum value across your organisation.

We’ll work with you to identify and understand the key commercial drivers of the launch, ahead of the execution. We work on a consultative approach in which we seek to understand your strategic and operational goals. This ensures Idea Drop’s technology is as closely aligned as possible to your long-term objectives.

Idea Drop will work with you to agree the structure of the CSFs of the launch, against which success will be measured. These typically include factors such as user engagement metrics, collaboration stats, ideation metrics and user survey results. Using a mixture of qualitative and quantitative data, we track 100s of data points to help you measure every level of engagement.

We’ll help you identify the volume and structure of the user group, to align with your critical success factors and key strategic goals. These users may include a cross-section from different teams, locations or divisions or there could be a focus on a specific team, for instance.

Idea Drop configures teams of groups, bespoke statuses, categories and advice on pre-launch challenges prior to user roll-out.

Idea Drop’s customer success facilitators will work with your organisational community, welcoming users, providing technical assistance and commenting on ideas. Our facilitators also encourage users to use the software to its full potential, such as favourite, rate and comment on ideas. Finally, we push for collaboration by ensuring the users know about our @mention tags, as well as other key features.

Advice and hands-on implementation of the execution of a compelling multi-channel internal comms plan, including elements such as launch email copywriting, print-based material, advice on supporting video content, help guides, intranet articles and face-to-face presentations with supporting decks.

Example client videos:




Our help centre is a one-stop help resource of the most commonly asked questions:





The help centre also includes a suite of handy videos guide to support and help you every step of the way:


Idea Drop will have 1-2-1 sessions with senior stakeholders and project owners to understand what your goals are. This will be achieved by extracting a key challenge which would be populated within the system during the implementation of Idea Drop. This would be in addition to the ongoing challenges, questions and problems shared by your community.




Above: The Idea Drop & Met Police team at our live launch experience for the Met Police, in May 2017 at New Scotland Yard, London

NEXT STAGE: DURING THE POC

Our team will host and lead a kick-off webinar to showcase the tools, features and overarching benefits of the Idea Drop platform to your colleagues. This will ensure that they see the power and purpose of the tool from the very outset. It is a screen share-led demo, co-presented with you, combined with ongoing Q&A. The session would have a strong focus on the bespoke desired outcomes, including endorsing and promoting the agreed challenges and deliverables of the project. We’ll share the slide deck and recording with you following the session to share internally.


Idea Drop will run an innovation workshop on the ‘8 Key Pillars of Innovation’ which focuses on innovation best practice and shifting organisational culture. Further workshops are available on request in conjunction with one of our consultancy partners, such as 100%Open.

Typically 1 x 90 minute workshop included – delivered onsite or remotely.

Our data, product and success team would study use of the platform over the 7-14 days, to understand what features are being used in order to run a top tips webinar, which would be bespoke based on the user data.
Creation of a monthly stats report, and face-to-face presentation to key stakeholders if required. We track hundreds of data points to give you a rich data-led report.

NEXT STAGE: POST POC

We’ll prepare and send an Idea Drop survey to gather feedback on POC, areas of improvement and successes. We manage this entire process and also give you an export of the data. This report feeds into the final debrief meeting.


In this session, we’ll review headline statistics, engagement and analytics, in addition to a summary of the key ideas with potential business value, and agree next steps to wider implementation and rollout.

Additional IT and technical integration support

We are also able to partner with your internal IT teams to manage and implement ways to better integrate with your internal systems to reduce user friction and increase engagement. ​
These can include measures such as:
  • Creation of home-screen/desktop icon so login is fast and prominent for all users
  • Implementation of SSO/AD/SAML integration to have a frictionless login and sign-up experience – they would log in with their existing login credentials
  • Explore the potential of a self-serve user model – ie. any user with a your company email address can automatically self-initiate joining your Idea Drop community
  • Integrate key metrics and stats to flow into your third-party intranet

Agreeing Critical Success Factors

As part of the process, we will agree what the critical success factors are for the POC and if met, what the headline contract terms will look like in terms of user numbers and contract length. The finalisation of the critical success factors is outlined as a stage on the POC plan.

Here are a few typical examples of critical success factors

User metrics
Number of active users over a period of time, including detailed cohort analysis across multiple segments.
Collaboration metrics
Volume of comments, favourites, ratings, idea views, mobile app opens and so on. We track 100s of data points to help you measure every level of engagement.
Ideation metrics

Volume of ideas submitted, number of ideas passed to a particular phase or status.

User survey results
Reviewing the scores of key survey questions sent via a Typeform digital survey at the end of the first month.

Typical sequence of events and next steps

  1. Agree and finalise the stages and order of the POC programme of activity
  2. Agree on the Critical Success Factors
  3. Agree details of the full contract to be awarded if the Critical Success Factors are met
  4. Receive budget approval
  5. Both parties to sign the contract agreement
  6. We’ll partner with your internal comms teams to ensure the software is supported with a compelling multi-channel marketing strategy
  7. Kick off via Idea Drop workshops, live experiences and events
  8. Send out invitations – either via SSO or email links
  9. Idea Drop to provide ongoing user support, including a top-tip webinar and inside community management
  10. Preparation, sending and collation of user survey – report back to management
  11. Full post-POC data-led presentation to key stakeholders and budget holder
  12. Final decision confirmed
  13. If successful, a signed contract and then progression to a new sequence of events for full contracted launch
LEARN MORE
To discover more about how we can partner with you to prove, implement and embed your innovation management programme, contact our dedicated team of innovation experts.
A great tool for encouraging collaborative innovation. Easy to use and encourages interaction on ideas that are raised within the company.
Steve Swindell
Operations Director
xodus logo

Ready to see Idea Drop in action?

Request a demo today and our team of enterprise innovation experts will be in touch straight away to set up a one-to-one discovery session and demo.

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